Cookie policy

The LGC Site https://www.lgcgroup.com (hereafter “Site“) is controlled and operated by LGC Limited (which, along with other LGC Group Affiliate companies, is referred hereafter as “LGC“, “we“, “us” and/or “our“).

1. About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

2. Why we use cookies on the Site
  1. We use cookies for the following purposes:
      1. Necessary cookies: – the following cookies are used by LGC to enable core functionality such as page navigation and access to secure areas. The Site cannot function properly without these cookies and can only be disabled by changing your browser preferences:
    Domain Name and Expiry Purpose
    .lgcgroup.com visid_incap_3094556 (308 days)
    .lgcgroup.com CookieControl (33 days) Manages user consent preferences for cookies.
    www.lgcgroup.com cmplz_consented_services (337 days) Stores user consent preferences for services.
    www.lgcgroup.com cmplz_policy_id (337 days) Stores the ID of the accepted cookie policy.
    www.lgcgroup.com cmplz_marketing (337 days) Stores user consent preferences for marketing cookies.
    www.lgcgroup.com cmplz_statistics (337 days) Stores user consent preferences for statistical cookies.
    www.lgcgroup.com cmplz_preferences (337 days) Stores user consent preferences for preference cookies.
    www.lgcgroup.com cmplz_functional (337 days) Stores user consent preferences for functional cookies.
    www.lgcgroup.com cmplz_banner-status (337 days) Stores whether the cookie banner has been dismissed.
      1. Analytical cookies: – the following cookies are used by LGC to help us to improve our Site by collecting and reporting information on visitor usage:
    Domain Name and Expiry Purpose
    .lgcgroup.com _clck (331 days) Used by Microsoft Clarity to persist the Clarity User ID and preferences.
    .lgcgroup.com _ga (399 days)
    .lgcgroup.com _hjSessionUser_5221379 (364 days) Hotjar cookie that is set when a user first lands on a page, persisting the Hotjar User ID.
    .lgcgroup.com _hjSession_5221379 (0 days) Hotjar cookie that holds current session data.
    .lgcgroup.com _ga_9ZDWY6QLW1 (399 days)
    .lgcgroup.com _ga_4KLCZGQYW5 (399 days)
    www.lgcgroup.com AWSALB (6 days) Used for load balancing to optimize the user experience.
    www.lgcgroup.com AWSALBCORS (6 days) Used for load balancing to optimize the user experience.
    1. Cookies used by our service providers
      1. Our service providers use cookies and those cookies may be stored on your computer when you visit our Site.
      2. Google Analytics: We use Google Analytics to gather information about the use of our Site by means of cookies. The information gathered is used to create reports about the use of our Site. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy.
        The relevant cookies are: [‘_ga’, ‘_gali’, ‘_gat’, ‘_gat_UA-TRACKERID’, ‘_gid’, ‘__utma’, ‘__utmb’, ‘__utmc’, ‘__utmt’, ‘__utmv’, ‘__utmz’].
      3. MS Clarity: We use MS Clarity in order to better understand our users’ needs and to optimize this service and experience. Clarity is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. You can view the privacy policy of this service provider at https://privacy.microsoft.com/en-gb/privacystatement. The relevant cookies are: [‘_clck’, ‘_clsk’, ‘CLID’, ‘ANON’, ‘ANONCHK’, ‘MR’, ‘MUID’, ‘SM’].
3. Managing cookies on the Site

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links: